Privacy Policy

Last Updated: December 8, 2025

At DENI Jewelry, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase from our store.

Information We Collect

We collect information from you when you:

Visit our website
Create an account
Place an order
Subscribe to our newsletter
Contact our customer care team
Interact with our website or services

Personal Information

When you make a purchase or create an account, we may collect:

Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely through our payment providers)
Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address
Browser type and version
Device information
Pages visited and time spent on our site
Referring website
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Communicate with you about your account or orders
Provide customer support
Send marketing communications (with your consent)
Improve our website and services
Prevent fraud and ensure security
Comply with legal obligations
Analyze website usage and customer preferences

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, including:

Shopify: Our e-commerce platform provider
Payment processors: Stripe, PayPal, and other secure payment gateways
Shipping carriers: DHL Express and FedEx International for order fulfillment
Email service providers: For sending order confirmations and marketing communications
Analytics providers: Google Analytics for website performance analysis
Customer service tools: Shopify Inbox and other support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device.

Types of cookies we use:

Essential cookies: Required for website functionality
Performance cookies: Help us understand how visitors use our site
Functional cookies: Remember your preferences and settings
Marketing cookies: Track your activity to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

SSL encryption for data transmission
Secure payment processing through PCI-compliant providers
Regular security audits and updates
Restricted access to personal information
Secure data storage and backup systems

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing communications at any time
Data portability: Request transfer of your data to another service
Object: Object to certain processing of your information

To exercise these rights, please contact us at info@denijewelry.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for accounting and legal compliance purposes.

International Data Transfers

DENI Jewelry is based in Bali, Indonesia. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites (such as social media platforms or payment providers). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.