At DENI Jewelry, we're committed to delivering your handcrafted Balinese sterling silver jewelry safely and efficiently, no matter where you are in the world. All orders ship directly from our artisan workshop in Bali, Indonesia.
Flat Rate Worldwide Shipping - $15
We offer $15 flat rate international shipping on all orders, ensuring that our handcrafted sterling silver pieces reach you wherever you are. Your jewelry will be carefully packaged and shipped via trusted carriers to guarantee safe delivery.
Processing Time
Our processing time varies depending on product availability:
Ready Stock Items: 1-3 business days
Items that are in stock and ready to ship will be processed within 1-3 business days.
Made-to-Order Items: 2-3 weeks
Handcrafted pieces made specifically for you by our Balinese artisans require 2-3 weeks for production.
Product availability will be indicated on the product page. For custom or special orders, our team will confirm the estimated production time with you.
Shipping & Delivery Time
Once your order is processed and shipped from Bali, delivery times vary by destination:
- Express Shipping: 3-7 business days (most destinations)
- Standard International: 7-14 business days
- Remote locations: Up to 21 business days
Popular destinations: United States (5-7 days), Europe (7-10 days), Australia (5-7 days), Asia Pacific (3-7 days), Canada (7-10 days).
Delivery times are estimates and may vary due to customs clearance, holidays, or unforeseen circumstances.
Trusted Shipping Partners
We partner with the world's leading international carriers to ensure your jewelry arrives safely and on time:
DHL Express
Global courier service
FedEx International
Worldwide delivery
The carrier will be selected based on your location and the fastest, most reliable service available.
Order Tracking
Once your order ships, you will receive:
- Email confirmation with tracking number
- Real-time tracking updates
- Estimated delivery date
You can track your order anytime using the tracking link in your shipping confirmation email, or visit our Track My Order page.
Import Duties & Taxes
For international orders, customs duties, taxes, and fees may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in your order total.
We recommend checking with your local customs office for specific information about potential charges before placing your order.
Sustainable Shipping Packaging
Every piece of DENI Jewelry is carefully packaged to ensure it arrives in perfect condition. Your jewelry will be presented in our signature eco-conscious packaging, ready to wear or gift. We use recyclable materials whenever possible to minimize our environmental impact.
More Questions About Shipping?
For additional questions about delayed packages, lost shipments, address changes, or other shipping concerns, please visit our Frequently Asked Questions page where you'll find detailed answers to common shipping inquiries.
Browse our handcrafted sterling silver collections with $15 flat rate worldwide shipping on every order. If you need further assistance, our customer care team is always here to help.
